Frequently Asked Questions
Find answers to common questions about our collections and services.
How do your clothes fit?
Most of our garments feature a relaxed, functional fit. Please refer to the specific size guide located on each product page for exact measurements.
Do you restock sold-out items?
To maintain exclusivity and reduce waste, many of our drops are limited edition. However, core essentials are occasionally restocked. Sign up for our newsletter for updates.
Where are your garments manufactured?
We partner with small-scale artisans and heritage mills globally, primarily in India and the United States, focusing on traditional craft techniques.
Can I modify or cancel my order?
Orders are processed quickly to ensure fast delivery. You may request a cancellation within 1 hour of purchase by contacting our support team.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and duties are calculated at checkout.
How should I care for my 18 East garments?
Due to the artisanal nature of our fabrics, we recommend cold hand washing or delicate machine cycles and hanging to dry.